PRIVACY POLICY
Insight Data Analytics Solutions Company Limited (hereinafter referred to as “INDA” or “we”) respects your privacy and is committed to protecting the personal information of our customers, partners, and website visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or use our consulting, data solutions, and training services.
1. Purpose of Collecting Personal Information
We collect your personal information solely for the purposes of supporting our business activities, customer care, and improving service quality, including:
- Service Consulting and Support: Responding to consulting requests regarding Data Platform, Analytics & BI, Data Governance, AI, or enterprise solutions.
- Course and Event Registration: Managing information of learners registering for corporate training programs and seminars organized by INDA.
- Recruitment: Receiving applications and contacting candidates applying for positions at the company.
- Improving User Experience: Analyzing website traffic to optimize the interface and features.
2. Types of Information Collected
The information we may collect includes, but is not limited to:
- Identification Information: Full name, phone number, email address, company name, and position.
- Interaction Information: Messages, consulting requests, or questions submitted through contact forms on our website, Zalo, WhatsApp, or Hotline.
- Technical Data: IP address, browser type, access time, and pages visited on our website through cookies or analytics tools.
3. Scope of Information Use
The personal information collected will only be used internally by INDA for the following activities:
- Contacting you directly to provide solution information, quotations, or technical support as requested.
- Sending notifications about training programs, professional materials, technology events, or newsletters (if you have agreed to receive them).
- Resolving complaints and disputes (if any) and complying with the laws and regulations of Vietnam.
4. Data Retention Period
Your personal data will be stored until you request its deletion or until the purpose for which it was collected has been fulfilled. For consulting contact information or recruitment applications, data will be stored in our internal systems for an appropriate period to support customer care and human resources management.
5. Commitment to Information Security
INDA applies strict technical and organizational security measures to protect your personal information from unauthorized access, use, disclosure, or destruction. Security measures are implemented across our information technology infrastructure and internal management processes.
6. Sharing Information with Third Parties
We are committed to not selling, renting, or exchanging your personal information with any third party, except in the following cases:
- You have provided your explicit consent.
- Partners/service providers for technology infrastructure, website hosting, and email services (only to the extent necessary to operate the system and subject to strict confidentiality requirements).
- As required by competent government authorities in accordance with applicable laws.
7. Your Rights Regarding Personal Information
You have full rights to request the management of your personal information, including:
- Requesting to inspect, update, modify, or delete the personal information we store.
- Refusing to receive advertising, newsletters, or marketing materials from INDA at any time by contacting us through the support channel below.
8. Contact Information
For any questions, feedback, or requests regarding this Privacy Policy, please contact us through the following information:
- Company: Insight Data Analytics Solutions Company Limited (INDA)
- Tax Identification Number: 0109131988
- Address: 5th–6th Floor, No. 19 Vu Trong Phung Street, Thanh Xuan Ward, Hanoi, Vietnam
- Hotline/Zalo/WhatsApp: (+84) 986-882-818
Support Email: info@inda.vn